Service design capabilities

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Service design capabilities

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This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

ISBN 978-3-030-56281-6
978-3-030-56282-3 (eBook)


Detail Information

Item Type
E-Book
Penulis
Nicola Morelli - Personal Name
Amalia de Götzen - Personal Name
Luca Simeone - Personal Name
Student ID
Dosen Pembimbing
Penguji
Kode Prodi PDDIKTI
Edisi
1
Departement
Kontributor
Bahasa
English
Penerbit Springer Nature : Switzerland.,
Edisi
1
Subyek
No Panggil
Copyright
The Editor(s) (if applicable) and The Author(s) 2021
Doi

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